Refund & Cancellation Policy

Antipsora is sold as a recurring subscription, billed in advance for each billing period at the price shown at checkout. Payments are collected by Razorpay. A free tier is available so that you can evaluate the platform before paying.

Payments are non-refundable. Once a subscription payment has been completed, the amount paid for that billing period is not refundable, in whole or in part.

This includes, without limitation:

• cancellation part-way through a billing period;
• periods during which you did not use the platform, or used it less than expected;
• dissatisfaction with the remedy suggestions generated, which are reference material only and not a guaranteed clinical outcome; and
• downgrading from a paid plan to the free tier.

Because a free tier is available, we encourage you to evaluate the platform fully before subscribing.

You can cancel at any time from Settings → Billing inside your account. Cancellation takes effect immediately in the sense that no further payments will be taken.

Your paid access continues until the end of the billing period you have already paid for. After that date your account reverts to the free tier; your existing cases and patient records remain accessible under the limits of that tier.

Subscriptions renew automatically until cancelled. If a renewal payment fails, the subscription may be paused or halted by the payment provider and paid features will become unavailable until payment succeeds. You will not be charged for a period that was never successfully collected.

We will review, and where appropriate refund, payments in the following circumstances:

• a duplicate charge, or a charge taken after a valid cancellation, caused by a technical or billing error on our side;
• an unauthorised transaction that you report promptly; and
• any case where a refund is required of us by applicable law.

Nothing in this policy limits rights you may have under applicable consumer protection law, or your right to raise a dispute or chargeback with your card issuer or with Razorpay. Where such rights apply, they prevail over clause 2.

Write to genuinepracticalhomoeopathy@gmail.com with your account email, the transaction date and the amount. We aim to acknowledge billing enquiries within five business days. Where a refund is approved it will be returned to the original payment method, and the time taken for the funds to appear is determined by your bank or card issuer.

This policy forms part of our Terms of Service. See also our Privacy Policy. Operated by Dr Santosh Mahanwar, Miasma Homoeo Clinic, Shop No. 44, Sarda Central, Beed, Maharashtra, India.